FAQ
Frequently Asked Questions
How to pay ?
We support Bank transfers, BTC, USDT, USDC, Wise. As soon as you place the order on our website, you'll get a confirmation email with all the payment details.Just go ahead and make the payment, then simply reply to that same email with a quick screenshot of the payment confirmation — that’s all we need! Once we see it, we'll get everything moving right away.
Shipping Policy
Once we confirm your payment, we’ll get your order packed and shipped within 2 days. We'll email you the tracking number right away — just keep an eye on your inbox (and spam folder, just in case!).
A quick note on shipping options:
If you’re okay covering any possible customs fees($30-$50) , we'll send it via FedEx, UPS, or DHL → usually arrives in the US in 6–8 days.
If you’d rather avoid customs duties, we’ll use USPS → takes about 12–15 days to the US.
We ship worldwide, and delivery is generally 6–15 days depending on the method.
Shipping Costs
Shipping starts at $75 USD. For orders up to 10 boxes (500g), the shipping fee is $75 USD. For every additional 10 boxes (500g), the shipping fee increases by $10 USD.
Refund Policy
If the package is lost or the product is damaged, we can issue a refund or reship the item.
Quick Crypto Transfer Guide for Beginners (USDT via Trust Wallet)
1.Download "Trust Wallet" app from App Store/Google Play. Create wallet & backup 12-word seed phrase (write on paper, never share!).
2.Buy USDT (TRC20 network) on Coinbase/Binance. Send to your Trust Wallet receive address (copy exactly, select TRC20).
3.To send: Open app > USDT > Send > Paste my address > Select TRC20 network > Enter amount (test $10 first) > Confirm.
Double-check address & network! Transfers are instant & irreversible.